Terms of use
These website Terms and Conditions of Use (“Terms of Use”) apply to our website at travelviet.net, and all applications and pages affiliated with travelviet.net, its subsidiaries and affiliates (collectively, the “Site”). The website is the property of Hanoi Color Software Company Limited. Using the Site constitutes your agreement to these terms of use; If you do not agree, please do not use the website.
We reserve the right, at our sole discretion, to change, modify, add and/or remove portions of these Terms of Use at any time. It is your responsibility to check these Terms of Use periodically to stay informed of changes. Your continued use of the Site after changes are posted means you accept and agree to those changes. Provided you comply with these Terms of Use, we grant you a personal, non-exclusive, non-transferable, limited privilege to access and use the Site.
Content
All text, graphics, user interfaces, visual interfaces, images, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to design, structure, selection, coordination, expression. see and feel” and arrange such Content, contained on the Site is owned, controlled or licensed by Hanoi Color Software Company Limited and is protected by trade dress, rights of reproduction, patent and trademark laws and other intellectual property rights and unfair competition laws.
Except as expressly provided in these Terms of Use, no content may be copied, republished, uploaded or distributed (including “mirrors”) to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise without our prior written consent.
You may use information about our products and services (such as knowledge base articles and similar materials) provided by Hanoi Color Software Co., Ltd. for download from the Website, provided that you (1) do not delete any proprietary notice language in all copies of such materials, (2) use such information solely for your personal, non-commercial use and do not copy or post the information on any networked computer or broadcast in any medium, (3) do not modify any information, and (4) do not make any representations or warranties relating to those documents.
Eligible
You represent and warrant that you are 15 years of age or older. If you are under 15 years of age, you may not use the Site, under any circumstances or for any reason. We may, in our sole discretion, refuse to offer the Services to any person or entity and change our eligibility criteria at any time.
You are solely responsible for ensuring that your use of the Services complies with all laws, rules and regulations applicable to you. If you are a minor, you must consult your parent or guardian regarding which portions of the Services are appropriate for you.
We continually test new features, functions, services, user interfaces and Products that we are considering incorporating or offering through our Site. We reserve the right to include or exclude you from these tests without notice.
Accounts, Passwords and Security
You may register for an account on the Site (an “Account”) or other social media login information. To use certain portions of the Site, you are not required to register for an Account. However, certain features of the Site, such as access to your order history, require you to register for an Account. You must provide accurate and complete information and keep your account information up to date. You may not: (i) select or use as a username the name of another person with the intent to impersonate that person; (ii) use a username that is the name of any person other than you without appropriate authorization; or (iii) use a username that is otherwise offensive, vulgar or obscene. You are solely responsible for the activity that occurs on your Account and for keeping your account password confidential. You may not use another person's Account or registration information for the Site without permission. You must notify us immediately of any change in your eligibility to use the Site, breach of security or unauthorized use of your Account. You should not publish, distribute or post your Account login information. You may delete your Account at any time, as described in our Privacy Policy.
Your use of the website
You agree not to use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or method or any similar manual process or equivalent to access, collect, copy or monitor any part of the website or any Content, or in any way reproduce or circumvent the direction or presentation. of the Site or any Content, to obtain or attempt to obtain any documents, records or information from the site. We reserve the right to prohibit any such activities.
You agree not to attempt to gain unauthorized access to any portion or feature of the Site or any other systems or networks connected to the Site or any of our servers or any services made available on or through the Site, by hacking, password “mining” or any other illegitimate means.
You agree not to probe, scan or test the vulnerability of the Site or any network connected to the Site or to breach the security or authentication measures on the Site or any network connected to Webpage. You will not reverse look up, track or attempt to track any information about any user or visitor to the Site or any other customer of Hanoi Color Software Company Limited , including any of our accounts not owned by you, source or exploit the Site or any services or information available or provided by or through the Site, for any purpose any purpose for disclosing any information, including but not limited to personal identification or information, other than your own information, as specified by the Site.
You agree not to: (a) take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the website or M Concept JSC's systems or networks or any systems or networks which is connected to the Website or Hanoi Color Software Company Limited; (b) use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site; (c) attempt to decipher, decompile, disassemble or reverse engineer any of the software comprising or making up the Site; (d) forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or message you send to us on or through the Site. You may not pretend that you are someone you represent, someone else, or impersonate any other person or entity; (e) remove or alter any material that we or any other person or entity posts on the site; (f) use the Site or any Content for any purpose that is unlawful or prohibited by the Terms of Use or to solicit the performance of any illegal activity or violate the rights of the Company Hanoi Color Software Company Limited; or (g) or otherwise take any action that violates our Terms of Use.
Links to other websites and Third Party Sites
The Site may contain links to other third party sites, services or resources on the Internet, including but not limited to our sponsors and Facebook and other sites, services or resources. Other resources may contain links to the Site (“External Sites”). These links are provided only as a convenience to you and not as an endorsement by us of the content on such External Sites. The content of external websites is developed and provided by others. We are not responsible for the content of any linked External Sites and do not make any representations regarding the content or accuracy of any materials on such External Sites. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any External Site.
User content
With respect to Images (as defined below), Submissions (as defined below) and any other content or materials you provide or upload through the Site or share with users or other Site recipients (collectively, “User Content”), you represent and warrant that you own all rights, title and user content, including, without limitation, all copyrights, rights and publicity rights therein and all Content provided by you are accurate, complete, current and in compliance with all applicable laws, rules and regulations. You will not (and will not permit any third party to) take any action or upload, post or distribute any User Content that infringes any patent, trademark, secret any trade secret, copyright, right of publicity or other right of any other person or entity or violate any law or contractual obligation. You will not (and will not permit any third party to) take any action or upload, post or otherwise distribute any User Content that you know to be false, misleading, inauthentic or inauthentic. factual or inaccurate or illegal, threatening, abusive, harassing, defamatory, deceptive, fraudulent, invasive of another's privacy, tortious, obscene, vulgar, pornographic, profane offensive, contains or depicts nudity, contains or depicts sexual activity or is otherwise inappropriate as determined by us.
In some cases, images are taken from Google or other search engines for illustration. If that image belongs to your copyright and you do not want it to appear on travelviet.net, please contact us to have the content removed.
The Site may source content from our users when they share images and videos on Instagram using our brand #s, including, without limitation, #travelviet (collectively “travelviet.net #”) or tag the @travelviet.net account (collectively, “Images”). You acknowledge and agree that the Images may be used in travelviet.net showroom spaces, retail locations and emails and on the Site, and that you authorize us to use and authorize third party others use your name or social media handle associated with the Image for identification, publicity in connection with the Services, and similar promotional purposes, including after you terminate your Account or the Services his service. You represent and warrant that the posting and use of your Images, including such images as your name, username, image, voice or photograph, does not infringe, misappropriate or violate the rights of of any third party, including, without limitation, privacy rights, publicity rights, copyrights, trademarks and other intellectual property rights.
By uploading any User Content, you are and will be granting travelviet.net and its affiliates, successors and assigns a non-exclusive, worldwide, royalty-free, fully paid-up license , transfer, sublicense, perpetually, irrevocably reproduce, adapt, publish, create derivative works from, copy, display, upload, publicly perform, distribute , store, modify and use your User Content and any name, username, favorite, voice or photo provided in connection with your User Content without compensation to you in connection with the operation of the Site or the promotion, advertising or marketing of the Services in any form, media or technology now known or hereafter developed and included after termination of your Account or its Services. For greater certainty, the foregoing license does not affect your other ownership rights or licenses in your User Content, including the right to grant additional licenses to your User Content, unless otherwise agreed to in writing. document. You represent and warrant that you have all rights to grant such license to us without violation of any third party rights, including without limitation, any right of privacy, right of publicity , copyright, trademark, contract rights or any other intellectual property or proprietary rights.
Except as prohibited by applicable law, by submitting User Content through the Site, you waive and agree not to assert any copyright or “moral” rights or claims on our behalf. modify the User Content or any Images, Submissions, footage, illustrations, reports or other work contained in the User Content. You also agree to appoint travelviet.net your legal representative in your unavoidable reality with respect to the User Content, with the right to execute and distribute any materials, on your behalf and in your name, to ensure that we can use the User Content you are licensing in any way we see fit, own and retain the rights in any derivative works created from the User Content your User Content and remove User Content from any other website or forum.
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information regarding the Services (collectively, “Submissions”) provided by you to us are not confidential. confidential and we shall be entitled to use and disseminate the Submissions for commercial or any other purposes, without acknowledgment or compensation to you.
You acknowledge and agree that we may preserve User Content and may also disclose User Content if required to do so by law or in good faith belief that such preservation or disclosure is reasonably necessary. to: (a) comply with legal process, applicable laws or governmental requests; (b) implement this Agreement; (c) respond to claims that any User Content violates the rights of third parties; or (d) protect the rights, property or personal safety of travelviet.net, our users and the public. You understand that the technical processing and transmission of the Site, including your User Content, may involve (i) transmissions over various networks; and (ii) changes that conform and adapt to the technical requirements of connecting networks or devices.
Pay; Ordering & Availability; Continuous billing and subscription service
You agree to provide accurate and up-to-date payment information at the time you order any Products. We have contracted with a third party payment processor to facilitate purchases made on the Site. When you make a purchase through the Website, you will provide your payment details and any additional information required to complete your order directly to our third party payment processor. You should be aware that online payment transactions are subject to verification by the payment processor and your card issuer and we are not responsible if your card issuer refuses to authorize the payment. for any reason. For your protection, our payment processor uses various fraud prevention protocols and industry standard verification systems to reduce fraud and you authorize it to verify and authenticate payment information. your. Please note, your card issuer may charge an online processing or processing fee. We are not responsible for this. In some jurisdictions, our payment processors may use third parties subject to strict data security and confidentiality requirements for the purposes of payment processing services.
You agree to have sufficient funds or credit available when placing any order to ensure that the purchase price will be collected by us. After you place your order, we will send you a confirmation email (“Order Confirmation”). We endeavor to provide accurate pricing information in relation to the Products available on the Site. However, we cannot guarantee against pricing errors. We reserve the right, in our sole discretion, not to process or cancel any order placed for a Product whose price is incorrectly posted on the Site in error. If this happens, we will notify you by email. The Site may contain information regarding Product availability. In rare cases, Products may be in stock when you order and sold out by the time we attempt to process the order. If this occurs, we will notify you by email and cancel the item from your order. We may also make certain Products available for sale before they are manufactured or arrive at our warehouse. When you pre-order these Products, we will ship them out as they become available. In rare cases, these items may not be available for shipping. If this occurs, we will notify you by email and cancel the item from your order.
Unless otherwise stated, prices quoted do not include: (a) shipping or handling costs to the agreed delivery location; and (b) value added tax and any other taxes or duties (if any) must be added to the price payable. You agree to pay the taxes, shipping or handling of the Products as such charges are specified by us when you submit your order.
Limitation of Liability and Disclaimer of Warranty
The travelviet.net parties do not warrant that the site will operate error-free or that the site, its servers or the content are free of computer viruses or similar contaminating or destructive features. If your use of the site or content results in the need to service or replace equipment or data, no party to travelviet.net will be responsible for those costs.
Unless otherwise provided by us in writing, the content and services are provided on an “as is” and “as available” basis without warranty of any kind. The travelviet.net parties disclaim all warranties, including, without limitation, warranties of title, merchantability, non-infringement of third party rights and fitness for a particular purpose.
In no event shall any travelviet.net party be liable for any damages whatsoever (including, without limitation, incidental and consequential damages, lost profits or damages resulting from loss of data or interruption business) due to your use or inability to use the services or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, even when the travelviet.net party has been advised of the possibility of such damages, or for any direct damages whatsoever.
Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, so the above limitations or exclusions may not apply to you. In such jurisdictions, the liability of the travelviet.net parties will be limited to the maximum extent permitted by law. Nothing in these terms affects any rights and remedies you have under local law.
Compensation
To the fullest extent permitted by applicable law, you agree to defend, indemnify and hold harmless the travelviet.net parties from and against any claim, action or demand, including, without limitation, appropriate legal and accounting fees, arising out of or resulting from your breach of this Agreement, any User Content or feedback you provide or your access, use or abuse the Content or Services. We will notify you of any claim, suit or proceeding giving rise to this indemnification obligation, and you agree to do so, by writing to the travelviet.net Legal Department at [email protected]. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification under this section. In such case, you agree to cooperate with any reasonable requests assisting us with our defense of the matter.
Dispute resolution
ANY DISPUTE ARISING OUT OF OR RELATING TO THE TERMS OF USE SHALL BE RESOLVED EXCLUSIVELY BY INDIVIDUAL ACTION, AND SHALL NOT BE SUBJECT TO ANY ARBITRATION, CLASS ACTION OR OTHER REPRESENTATIVE PROCEEDING.
Except for small claims disputes in which you or travelviet.net seeks to bring an individual action in the local court in which your billing address is sent or in which you or travelviet.net requests relief binding or equitable for unlawful use of intellectual property, you and travelviet.net waive your right to a jury trial and any dispute arising out of or relating to this Agreement or Our services are resolved in court. Instead, with respect to any dispute or claim you have against travelviet.net or relating in any way to the Services, you agree to first contact travelviet.net and attempt to resolve it. claim informally by sending written notice of your claim (“Notice”) to travelviet.net at [email protected] or by certified mail to TRAVELVIET.NET Legal Department . The notice must (a) include your name, residential address, email address and telephone number; (b) describe the nature and basis of the request; and (c) propose specific solutions. Our notice to you will be in a form similar to that described above.
The arbitrator, travelviet.net, and you shall maintain the confidentiality of any proceedings, judgments and awards, including, without limitation, all information gathered, prepared and presented for litigation purposes or in connection with the dispute(s) therein. The arbitrator shall have the authority to make appropriate decisions to protect confidentiality, unless the law requires otherwise. The duty of confidentiality does not apply to the extent that disclosure is necessary for the preparation or conduct of a judicial hearing based on an indictment, in connection with an application for a preliminary hearing or in connection with a judicial challenge in respect of an arbitration award or enforcement of judgment or to the extent disclosure is required by law or court decision.
Any claim arising out of or related to this Agreement or our Services must be filed within one year after such claim arose; otherwise, the claim is permanently barred, meaning that you and travelviet.net will have no right to assert the claim. You have the right to opt out of binding arbitration within 30 days of your acceptance of the terms of this provision by sending an email to [email protected]. To be effective, the opt-out notice must include your full name and address and clearly state your intention not to participate in a binding dispute. By opting out of binding arbitration, you agree to resolve disputes in accordance with these Terms of Use.
If any part of this provision is found to be unenforceable or illegal for any reason, (a) the unenforceable or illegal provision will be severed from this Agreement; (b) severance of an unenforceable or illegal provision shall have no impact on the remainder of this provision or the parties' ability to compel arbitration of any remaining claims on the basis of individuals according to this regulation; and (c) to the extent that any claims must proceed on a class, collective, consolidated or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration hearings, and the parties agree that litigation will delay the outcome of any individual claim in arbitration. Furthermore, if any part of this provision is found to prohibit a request for an individual to seek public assistance, such provision shall be void to the extent that assistance is authorized to be sought. outside the arbitration, and the remainder of this provision shall survive.
End
We reserve the right to restrict, suspend or terminate these Terms of Use and your access to all or any part of the Site or the Content at any time and for any reason. (including if we believe that you have engaged in any suspected fraudulent or abusive activity or otherwise violated or acted inconsistently with the letter or spirit of these Terms of Use) without prior notice or liability, including the right to refuse any order you place for Products. cancellation and destruction of all information related to your Account. We reserve the right to change, suspend or discontinue all or any part of the Services or Content at any time without prior notice or liability. All provisions of these Terms of Use which by their nature should survive termination shall survive termination, including, without limitation, User Content licenses, proprietary rights, disclaimers warranty, indemnification, limitation of liability, waiver of action and arbitration.
Other
Unless otherwise expressly agreed by us and you, these Terms of Use constitute the entire agreement between us and you with respect to the subject matter hereof and supersede all prior or contemporaneous agreements, whether written or orally, between us and you in respect of the subject matter. Section headings are provided for convenience only and shall not be given any legal weight. These Terms of Use are not transferable or transferable. These Terms of Use will inure to the benefit of our successors, assigns, licensors, and sublicensees. No agency, partnership, joint venture or employment relationship is created as a result of these Terms of Use and neither party has any authority to bind the other under any Which aspect? Except as otherwise provided in these Terms of Use, all notices under these Terms of Use will be in writing and will be deemed valid when received, if personally sent or delivered by certified mail. receive or register, request resend; upon receipt of electronic confirmation, if sent by fax or e-mail; or the day after sent, if sent for next day delivery by recognized overnight delivery service. Electronic notifications must be sent to [email protected]
Feedback and information
Any feedback you provide at this Site will be considered non-confidential. We will be free to use that information on an unrestricted basis.
By downloading, installing, or using the Travelviet Host Application (hereinafter referred to as the "Application"), you (hereinafter referred to as the "Host" or "User") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Application.
The Travelviet Host Application is a management tool for Travelviet partners, allowing the Host to perform the following functions:
Update room availability and calendar.
Update and adjust room prices.
Receive and manage customer booking information.
Track and manage Affiliate (CTV) information and related sales performance.
a. Data Accuracy: The Host commits to ensuring that all information regarding room availability, prices, images, and property descriptions updated on the Application are accurate, valid, and truthful at all times.
b. Order Management: The Host is responsible for processing confirmed orders through the Application promptly and professionally, in accordance with the policies agreed upon with Travelviet.
c. Account Security: The Host is responsible for securing login information and all activities occurring under their account. The Host must immediately notify Travelviet if any unauthorized use is suspected.
d. Legal Compliance: The Host commits to complying with all applicable laws and regulations related to the accommodation business, including but not limited to regulations on taxation, security, fire safety, and sanitation.
Travelviet is not responsible for any damages arising from delays, errors, or omissions in the data entered by the Host, or due to the Host's failure to comply with their commitments and responsibilities.
Travelviet reserves the right to suspend or terminate the Host's access and use of the Application if the Host violates any of these Terms or other cooperation agreements between the Host and Travelviet.
Information in this website is subject to change without notice.
Hanoi Color Software Company Limited is a company with offices at: S01-L26 Solasta Mansion Duong Noi, Ha Dong, Ha Noi, Viet Nam
You can contact us at our office address or at the following:
Email address: [email protected]
Hotline: 0912476286
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